The ITIL 4: Direct, Plan and Improve book forms one publication of the higher-level guidance, following ITIL 4 Foundation.
Ideal for professionals who are responsible for managing the direction and strategy of their IT team or organization
Align tactical and strategic activity
Improve the direction of organizational change
Encourage a culture of continual improvement
Ease leadership decision-making
Helps you pass your Direct, Plan and Improve exam
Reference guidance for day-to-day problems for IT Professionals
Helps you pass the ITIL 4 Managing Professional exams or Transition Module. Reference guidance for day-to-day problems for IT Professionals. Four books fully aligned with the Managing Professional modules of:
High-velocity IT
Guidance for IT professionals who are working in digital transformation projects and towards high velocity environments.
Drive Stakeholder Value
Guidance for IT professionals who are focussed on the customer journey and experience, or responsible for external relationships
Direct, Plan and Improve
Guidance for IT professionals who are responsible for managing the direction and strategy of their IT team or organisation
ITIL 4 Create, Deliver and Support
Guidance for professionals who manage the operation of IT-enabled digital products and services or end to end delivery
